Navigating through crowded airports and long terminals can be a major challenge for travelers with mobility issues. That’s why Hawaiian Airlines Wheelchair Assistance is designed to provide a smoother, more accessible experience from check-in to arrival. Whether you need temporary help due to an injury, or long-term mobility support, Hawaiian Airlines offers professional, compassionate assistance at every step of your journey.
A Seamless, Stress-Free Experience
Hawaiian Airlines understands that every traveler deserves to fly comfortably, no matter their physical ability. Their wheelchair assistance service ensures that passengers with mobility needs can access all airport and inflight services safely and with dignity. The airline works closely with ground staff and airport personnel to ensure that assistance is available at all locations on your itinerary. When you request wheelchair assistance in advance, you’re not only securing support, but also allowing the airline to prepare for your needs. This can include arranging specialized equipment like aisle chairs for boarding or notifying staff at connecting airports to ensure continuous care throughout your trip.
How to Request Wheelchair Assistance
Booking wheelchair assistance is simple and can be done in several ways:
During the online booking process, look for the “special assistance” section
By calling Hawaiian Airlines Reservations or Accessibility Support
Or by modifying your booking later through the airline's website or app
For the most reliable support, it’s recommended to notify the airline at least 48 hours before departure. However, same-day requests may still be accommodated depending on availability. If you need immediate assistance or want to confirm details of your service, you can call the dedicated support line at +1–888–738–0817. A representative will walk you through your options and ensure your needs are recorded properly.
What the Service Includes
Hawaiian Airlines Wheelchair Assistance provides full support from the moment you arrive at the airport until you exit at your destination. Here's what to expect:
Curbside or check-in support: An assistant will meet you at the entrance or ticket counter and help with baggage and check-in.
Security guidance: You’ll receive assistance getting through TSA checkpoints with minimal physical stress.
Gate-to-plane escort: Staff will accompany you to the gate and assist with priority boarding.
Onboard help: If needed, attendants provide an aisle chair to help you reach your seat safely.
Connections made easier: For flights with layovers, Hawaiian ensures continued assistance between gates.
Arrival support: Upon landing, you’ll be guided through deplaning, baggage claim, and exit points.
This holistic approach guarantees you’re not left waiting or trying to find your way at any stage of your trip.
Trained, Respectful Staff
What sets Hawaiian Airlines apart is the level of care and professionalism shown by their accessibility staff. All personnel are trained in handling mobility devices, assisting with transfers, and interacting with passengers who have unique needs. The focus is on respect, dignity, and safety—ensuring that every traveler feels valued and comfortable.
Tips for a Smooth Experience
To make the most of your assistance:
Book early: Reserve your wheelchair assistance when you book your flight or as soon as possible.
Arrive early: Get to the airport ahead of the recommended time to allow for a relaxed experience.
Bring documentation: If you’re traveling with a personal mobility device, such as an electric wheelchair, have specifications or paperwork ready.
Confirm 24 hours before: Re-check your request to ensure the service is ready on travel day.
Conclusion
Air travel should be accessible to everyone. With Hawaiian Airlines Wheelchair Assistance, travelers with mobility needs receive the support they deserve—making flying easier, safer, and more enjoyable. From check-in to final destination, the service is designed to eliminate barriers and provide peace of mind. If you or a loved one need mobility assistance for an upcoming flight, don’t hesitate to reach out to Hawaiian Airlines directly at +1–888–738–0817. Their team is ready to help you travel with comfort and confidence.
